Refund Policy
30-Day Returns
We want you to feel confident in every purchase. Eligible items may be returned within 30 days after delivery.
Return eligibility
- Items must be unworn, unwashed, undamaged, and returned with original tags and packaging.
- Proof of purchase is required.
- Final-sale items, gift cards, and items marked non-returnable are not eligible.
- For hygiene reasons, underwear and similar intimate items may only be returned if unopened and unused, unless defective.
Starting a return
Contact us through the contact form on this website before sending an item back. We will provide return instructions and, where applicable, a return address. Returns sent without prior authorization may not be accepted.
Return shipping
Unless an item is defective, damaged, or incorrect, return shipping costs are the customer's responsibility. Original shipping charges are not refundable.
Refunds
We will inspect your return and notify you of the result. Approved refunds are issued to the original payment method. Processing times vary by payment provider and may take additional business days after approval.
Damaged or incorrect items
Please contact us promptly after delivery with your order number and clear photos. We will review the issue and provide an appropriate replacement or refund.
Exchanges
The fastest way to obtain another size or color is to return the eligible item and place a new order.
Order cancellations
Contact us as soon as possible. We cannot guarantee cancellation after fulfillment has begun.
This policy does not limit any rights provided by applicable consumer law.